FAQ for Guests
Contact
Privacy
Account & Profile
Miscellaneous
Review
Payments for guests
- What is cleaning fee?
- Is it safe to use Handiscover?
- How do deposits work? (if there are any?)
- What is service fee and why do I pay it?
- How do I use a coupon code?
- Can I pay with a different currency as a Guest?
Mobility
Listings
- How can I tell if a listing is pet friendly?
- What does cleaning fee mean?
- Can the host help me with finding transportation to the listing?
- Does Handiscover or the host set the price for the listing?
- What is Mapillary?
- What does rate mean? Is it lowest rate or highest or average?
Getting started as a Guest
- How do I ask a host a question without booking?
- What does check-in and check-out mean?
- How can I tell how accessible an accommodation is?
- How do I know if a listing is available?
- How do I make a Direct Booking on Handiscover?
- What does check-in and check out mean?
FAQ for Hosts
Commission
Miscellaneous
Payments
Reviews
Mobility
Your listings
- What happens after I have received an enquiry to book my accommodation?
- I cannot find my listing on Handiscover.
- How do I update my booking policy?
- How do I update my cancellation policy?
- How do I update my calendar?
- How do I update my prices?
Getting started with hosting
- Why do I need to verify my account?
- How do I link my channel manager?
- How do I use iCal?
- How do I upload my ID picture?
- How does ID and Stripe work?
- Which channel managers do you use?